An Ultimate Marketers Guide to Web Hosting

This could be another long article, but with that been said and you sufficiently warned about what you’re about to get into, it’s time to dive into the world of hosting.  This article is designed  to give you the tools and knowledge to make informed decisions going forward when it comes to your hosting strategy by looking at the effects a host can have on your marketing success, from SEO disasters to key server specifications you need to know.

The Marketing Objective

Ok, so this is the Marketers Guide to Web Hosting and it would be remiss of me to not address the real objective that any marketing professional has.  And realistically this can be boiled down to 4 key components:

  • Reach – getting their message in front of as many people as possible.
  • Acquisition – bringing in visitors to the website they’re promoting.
  • Conversion – the act of turning a visitor into a paying customer.
  • Retention – keeping that paying customer coming back time and time again.

From a marketers point of view, if your server can’t help you do this, or at the absolute bare minimum, not hinder your efforts to do this, then your fighting an up hill battle.  But it doesn’t have to be like that, keep reading and you’ll be able to make the right decision when it comes to choosing your hosting provider.

When it comes to marketing and this isn’t just with digital marketing, there is a tendancy to aim for perfection. Don’t. Aim to be better than your competition. Being remarkable will still bring in the cash, but being perfect might cost you more than the return.

What is Hosting & What Matters?

Generally when looking at a hosting provider there are going to be a number of specifications or services that matter.  Nine times out of ten, a marketer will look at the following:

  • Specifications – whether or not you understand exactly what it means, we all know that more ram is better.
  • Cost / Price – pretty self explanatory, but this is how much you pay each month.
  • Performance – whether or not the server runs smoothly and quickly.
  • Dependability – is the server infrastructure stable or will your site frequently go down?
  • Managed Services – what benefits does the host provider offer?
  • Support – where is support based and how quickly do they get back to you?

I can’t tell you what the most important of these factors is to you.  But what I can say is that from my experience you get what you pay for.  Just like everything else.  Having said that, companies that offer hosting at scale are often able to reduce the cost but keep all the bells and whistles.

About the Author

Founder

I’ve always believed that each business is unique. Bringing this view to Mars Digital means we take the time to understand you and your business before going away, doing the research and coming back to you with our thought out recommendations and the reasoning behind them.

For me, it’s all about building a mutually beneficial partnership.

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The Specifications

As far the specifications go for you should look for a hosting server with at least 2GB of ram.  Just like how you wouldn’t buy a laptop with 1GB of ram these days, don’t go for a server with less that 2GB.  And if the company doesn’t tell you what that specification is, ditch them.  In fact, its well worth mentioning that every websites ram requirements are different, Magento vs WordPress for example is almost night and day.  But if you’re looking for a hosting provider and aren’t sure, contact them.  A decent one should be able to  take a look at your website and reply pretty quickly with a full recommendation.

When it comes to the drive, look for SSD.  SSD or Solid State Drives are faster than harddrives.  We don’t need to get into the nitty-gritty science here, but just know that SSD based hosting compared to HDD hosting is faster and more reliable.  However, when it comes to the actual storage allocation your given, it all depends on your site.  In New Zealand, the majority of non ecommerce (i.e. lead generation) sites are around 300 to 500mb.  Which is quite small.  Ecommerce sites are going to need at least 1GB and then you have the bigger sites which want to hosting a lot of images or videos which can be up to 5GB.

Unless you’re The Warehouse, the chances are your website won’t be more than 5GB.  But if you’re unsure and don’t have access to your current hosting statistics you can always do a quick calculation. As a general rule we can estimate a webpage to be approximately 3mb on average.  And before you say anything, I’m well aware that its almost impossible to say a webpage should be 3mb, because it all depends on a huge number of factors, but from my experience 1.5mb to 5mb is the norm.  So lets take 3mb and multiply that by the number of pages.  And if you don’t know that, go to Google and type site:’your site’, this will tell you the number of pages that have been indexed by Google and is a decent starting point. So multiple 3 by the number of pages.  Now add around 250mb to the total as your base for all the non page files and you should have a decent indication for the amount of space you need.

Poor performing or cheap hosts may also use RAID 0 drives, essentially meaning your site is saved on one drive, whereas more reliable hosting providers will use RAID 1 or RAID 10 storage setups.  This means your site is saved on at least 2 drives so if one fails, it can switch over and keep your website running like nothing happened.  However, not a lot of hosting providers go into this level of detail on their website/landing pages.

Traffic or bandwidth is also important.  Of course when it comes to this you want as much as possible but, if you need to reduce cost by taking a restricted bandwidth consider the number of visitors you get each month, the average number of pages they visit and multiple that by 3mb.  If this fits within the bandwidth allocation then you can continue as normal.

The last two things that you need to consider are server management and backups.  Is the solution you’re looking at a fully managed server or do you need to hire a server engineer to get things up and running and to make adjustments and do updates on an ongoing basis?  And do they provide an automated backup system?  What would happen in the event your website got hacked, if there is no backup then you might be forced to start from scratch.  But with automated backups you can avoid this.  And they don’t just come in handy when your site gets hacked, you may even end up breaking your website yourself, restoring a backup can save a tonne of time.  Trust me, I know.

 

Price & Cost

Like all things the price of hosting can be tricky to understand, but it doesn’t have to be.  All inclusive fees do exist, but they aren’t common.  Generally there is some sort of restriction, whether it be storage, traffic, or even the number of emails.  Email hosting often isn’t included with web hosting, despite a lot of providers offering it to sweeten the deal.  It just pays to read the fine print and check if there are any hidden extras that might pop up unexpectedly.

A significant number of web hosts out there will advertise a starting point rather than a final price.  It might look great, paying only $7 a month for hosting, but then they hit you with the management fee, control panel fee, additional storage and bandwidth, CDN fee, caching and the infamous “priority support”.  Check what is actually included when you sign up to a hosting provider, because there’s nothing worse than getting a surprise at the end of the month when the bill comes in at 10 times what you expected.

Having said all that, you should also look out for the hidden costs.  These are typically things like a one off set up fee or site migration fee, and tax.

 

Performance & Dependability

The performance of a hosting server is influenced bu a number of factoirs, some of which we’ve already covered when talking about the specifications that you should look out for.  However, ultimately you need to consider page speed, and network location.  Although, network location will affect page speed, I’m primarily refering to the hardware selection, the availability of those resources (i.e. is it a private server or shared?) and the network throughput and contention.

Chances are the video will be on YouTube (like the Google My Business one above), in fact, I’d recommend that you upload the video to YouTube and embed it on your website rather than uploading it directly, unless the file is under 5mb, and the video still good quality (such as the background video behind the call to action section of this blog).  If your video is on YouTube, consider that Google owns YouTube and that they have algorithms designed specifically to review the content of all videos uploaded to the platform, to the point that they are automatically generating closed captions for most new videos.  Point being, there would be no advantage for me to upload a video of a cat here.

 

Why Video Content is Important

Having said all that, just like with the first tip, utilising video content on your site can drastically improve both your organic rankings and your engagement.  For example adding the video above from one of Google’s own YouTube channels, Google Small Business, that discusses the same topic I was, does have a positive influence on the digital marketing and SEO rating for this article and the Mars Digital site in general.

Many studies have shown that the way we interact with websites is changing and video content is becoming increasing more and more powerful.  In fact Instagram and Facebook have seen this trend as well and have publicly stated that their own algorithms for determining how long a post will stay in someones feed or on the explore tab is heavily influenced by whether that post is of a video or not.  You don’t need a Hollywood budget to add video content to your site though.  All you need is a computer, an internet connection and a phone or digital camera.

 

How to Create Video Content for Your Website

  • ● Decide on the best type of video.
    Such as a stock footage background, e.g. this free video of a man smiling from Videvo.
  • ● Film yourself on the job.
    It doesn’t need to be fancy, just 30 seconds of you working.
  • ● Equipment montage videos.
    This isn’t the best option but it’s easy; take photos of your equipment and use Windows Movie Maker to automatically put them together into a short video.
  • ● Give out tips and tricks.
    Record yourself giving a few DIY tips and tricks people can do themselves.

 

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