Osteo Clinic

Web Design | Custom Development | SEO

Client

  • Osteo Clinic

Services

  • Web Design
  • UI / UX
  • Website Build
  • CRM Development
  • SEO

Deliverables

  • 3 Pages
  • WordPress Build
  • Cyber Security
  • Custom CRM
  • Online Bookings

Other

  • On Site SEO
  • 1st Page Rankings
  • Google Analytics

Project Info

Challenge

Our client, Cheri, had just started her own osteopath and acupuncture clinic and needed a brand new website including design, build and Google optimisation.  Having just started her own practice she was also on a budget.  The task we had was to develop a modern, well designed and structurally sound website as well as a system she could use to take online bookings and manage her clients!  Ultimately we were to develop a complete solution for Cheri that adhered to the legal requirements and guidelines outlined the Ministry of Health and HISO (Health Information Standards Organisation) when dealing with confidential patient data.

Solution

We got Cheri to help wherever possible, doing this we were able to reduce the number of hours spent on developing the Osteo Clinic website, and ultimately the cost.  She was able to provide us with example sites she liked as well as the exact breakdown of data she needed to record against her patients.  She also wrote the content for the site and added her schedule to the booking system.  All this meant we could concentrate on the security of the website and developing a fully customised and expandable CRM system.  We were then able to piece together a mock design based of the examples and make the necessary tweaks as well as alter the content and perform onsite SEO, all within the original budget.

Website Development

Online Booking with WordPress

One of the biggest and most important features of the Osteo Clinic website is the ability for patients to book an appointment online.  This type of feature is almost a must for industries such as dentistry, doctors, osteopaths, restaurants and many more.  For Osteo Clinic we used a booking plugin that can be easily customisable to suit the website’s colour scheme and integrates directly into the website.

Website Development

Online Booking with WordPress

One of the biggest and most important features of the Osteo Clinic website is the ability for patients to book an appointment online.  This type of feature is almost a must for industries such as dentistry, doctors, osteopaths, restaurants and many more.  For Osteo Clinic we used a booking plugin that can be easily customisable to suit the website’s colour scheme and integrates directly into the website.

Website Security

Information Security and HISO

A standard SSL certificate wasn’t going to cut it for the security for the Osteo Clinic website.  The HISO has a list of requirements and procedures that needed to be studied, summarised and put into practice.  So not only did we include an SSL certificate, but also a variety of other techniques to minimise any risk.  These include but aren’t limit to two factor authentication, spam and bot protection, brute force protection and login limits, IP restrictions and more.

Website Security

Information Security and HISO

A standard SSL certificate wasn’t going to cut it for the security for the Osteo Clinic website.  The HISO has a list of requirements and procedures that needed to be studied, summarised and put into practice.  So not only did we include an SSL certificate, but also a variety of other techniques to minimise any risk.  These include but aren’t limit to two factor authentication, spam and bot protection, brute force protection and login limits, IP restrictions and more.

CRM Development

Custom CRM Creation

The task we had set out for us here was to recreate a full customer management tool that allows Osteo Clinic to collect, record, review and update information on patients with ease.  They needed to be able to quickly find a patient with a search tool and then to be able to easily locate the necessary information, whether it was contact details, medical history or payment information.  To do this we set out creating a unique plugin for the WordPress website and used Advanced Custom Fields to help us populate the plugin with a variety of input boxes that make up the CRM system.

Website design

Creating a Masterpiece

The design instructions we were given were essentially that the site needed to be modern and look appealing.  After talking through this in some detail we gave Cheri the task of reviewing some websites and coming back to us with what she liked and what she didn’t about each one.  She also provided us with three colours that were to be used throughout the website.  From all this we were able to piece together a custom designed mockup of her site and present it to her relatively quickly.  After we received the feedback from her on the site it was a simple task of making a few alterations and adjustments for the final release that you see here.

CRM Development

Custom CRM Creation

The task we had set out for us here was to recreate a full customer management tool that allows Osteo Clinic to collect, record, review and update information on patients with ease.  They needed to be able to quickly find a patient with a search tool and then to be able to easily locate the necessary information, whether it was contact details, medical history or payment information.  To do this we set out creating a unique plugin for the WordPress website and used Advanced Custom Fields to help us populate the plugin with a variety of input boxes that make up the CRM system.

Website design

Creating a Masterpiece

The design instructions we were given were essentially that the site needed to be modern and look appealing.  After talking through this in some detail we gave Cheri the task of reviewing some websites and coming back to us with what she liked and what she didn’t about each one.  She also provided us with three colours that were to be used throughout the website.  From all this we were able to piece together a custom designed mockup of her site and present it to her relatively quickly.  After we received the feedback from her on the site it was a simple task of making a few alterations and adjustments for the final release that you see here.

I worked with Matt from Mars Digital to help with the design and launch of my new website and I couldn’t be happier with how it turned out. Matt worked alongside me to get a good understanding of what I wanted/needed from my website. Matt undertook thorough research to ensure its design, layout and contents were relevant to my profession and presented in a way so that it would stand out.

Throughout the process Matt has been very helpful and interactive, making it easy to solve any issues if they arise. Matt went above and beyond, developing internal systems to assist/organise client information and treatment notes, keeping all my information together in one place. Long term this will help me save money with additional software and will help build my business making it more attractive to future clients.

Cheri Quinton

Osteo Clinic

Our Trademarked
Process & Workflow.

Part of creating a successful online presence is having the right website, the right functionality and the right user experience for your customers.  That's why we follow this 4 step process:

Because we recognise that all businesses are different and all websites have different goals, we don't just have a one size fits all package, we create custom solutions for success.

Project Research

We research your needs and make recommendations for success.

Wireframes

Scoping out the website with user journeys and diagrams.

Design

Your project, our work, your site, our advice,  your design decisions.

Development

Building your digital solution for business success.