NZ Garden Services

The Challenge

Like many service businesses, Auckland Garden Services was battling:

• Inefficient job scheduling & property management
• Limited visibility over equipment, vehicles, and assets
• Paper-heavy health & safety processes
• Fragmented quoting, invoicing, and reporting
• Time-consuming admin across multiple systems
• Difficulty scaling operations across franchises and growing teams

They needed a central platform that was mobile-friendly, scalable, and tailored to their unique needs.

The Solution

Over nearly 4 years, we’ve partnered closely with Auckland Garden Services to build and evolve the NZGS App, a powerful, all-in-one operational platform designed for the real-world challenges of field service businesses. It started off with the basic idea of being able to upload a list of jobs so that the team would be able to log in and see what their tasks were for the day. That soon expanded and grew exponentially.

Job & Property Management

• Smart forms for adding jobs, properties, and equipment

• CSV import/export & bulk upload options

• Advanced search, filtering, and sorting

• Recurring jobs automated by frequency settings

• Multiple assignees with time-split tracking

• Full job & property history logs with notes

How it's Used

User Roles & Access

• Role-based navigation for Admins, Sales, Team Members, and Franchisees

• User management tools: add/edit, set work hours, assign managers

• ‘Switch To’ functionality for Admins to support users directly

Mobile-First Interface

• Redesigned navigation for mobile usability

• Quick-access job sheets, work history, and equipment pages

• Enhanced colour coding and layouts for clarity

• Fast actions with double-confirmation for critical tasks

Compliance Tracking

Equipment & Asset Management

• Unified “My Equipment” section for vehicles and tools

• Maintenance tracking and weekly check enforcement

• Asset status, service history, and image galleries

Health & Safety Compliance

• Centralised H&S admin with editable risk assessments

• Property-linked forms and automated PDF generation

• Incident, assessment, and compliance record-keeping

Keeping on Top

Quoting & Invoicing

• PDF quotes with detailed or basic templates

• Seamless quote-to-job conversion

• Xero integration for invoicing and contact sync

• Frequency and pricing logic built-in

Scheduling & Route Optimisation

• Calendar views for availability and capacity

• Route planning with Google Maps integration

• Address validation and minimal-drive scheduling

Managing the Workload

Reporting & Automation

• Automated reports for jobs, timesheets, and equipment

• KPI dashboards for jobs, leads, quotes, revenue, and conversions

• Advanced revenue analytics by user, suburb, job type, and more

Notifications & Communication

• Automated alerts for customers and internal teams

• Feedback pop-ups and maintenance reminders

• Polished email templates for quotes, jobs, and timesheets

The Results

Since launching the NZGS web application, we’ve been able to see the following results:

✔️ Admin time has been dramatically reduced
✔️ Job scheduling and property management are streamlined
✔️ Health & Safety processes are digital, consistent, and compliant
✔️ Revenue tracking, reporting, and forecasting have improved
✔️ Teams can operate efficiently in the field via mobile
✔️ Auckland Garden Services has the scalability to grow

The platform continues to evolve, with new features, optimisations, and real-world improvements rolled out regularly based on feedback from the team.

Mick is now in the process of franchising his business and the application we’ve developed for him is an integral part of that.

Want a platform that works as hard as your team?
Let’s build your business the system it deserves.